Privacy Policy

Pete's Picks ("we", "us", "our") operates the website petestoppicks.com and associated Telegram delivery channels. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why we collect it, and how we handle it.

1. Information we collect

• Account details — a username and email address when you register. Passwords are stored only as a cryptographic hash; we never store or see your actual password.
• Subscription details — which sports you subscribe to, subscription start dates and status.
• Payment information — payments are processed by our payment provider, Whop. We do not collect, see, or store your credit card or bank details. We receive only confirmation of payment, the product purchased, and a payment reference.
• Telegram details — if you join a tips channel via Telegram, we store your Telegram chat ID and display name so we can deliver tips to you.
• Support correspondence — messages you send us via the contact form or email.
• Usage data — basic, privacy-conscious first-party analytics such as pages viewed and approximate visit times, used to understand how the site is used. We do not use third-party advertising trackers.

2. How we use your information

• To create and manage your account and subscriptions;
• To deliver tips and related content to the sports you have paid for;
• To process payments and verify entitlements through Whop;
• To respond to support requests;
• To send service messages about your account or subscription;
• To maintain, secure and improve the service.

We do not sell, rent, or trade your personal information to anyone.

3. Disclosure to third parties

We share information only with service providers necessary to run the service:

• Whop — payment processing and subscription management;
• Telegram — delivery of tips if you use our Telegram channels;
• Hosting and database providers — our website and database are hosted with reputable cloud providers, and some data may be stored on servers located outside Australia (including the United States). We take reasonable steps to ensure such providers handle data consistently with the APPs.

We may also disclose information where required by law.

4. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Measures include hashed passwords, encrypted connections (HTTPS), access controls, and routine backups. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Access, correction and deletion

You may request access to, correction of, or deletion of the personal information we hold about you at any time by emailing support@petestoppicks.com. We will respond within a reasonable period. Deleting your account information may mean we can no longer provide the service to you.

6. Cookies and sessions

We use essential cookies and session tokens to keep you logged in and to remember basic preferences. We do not use advertising cookies.

7. Marketing

We may occasionally email you about the service you have subscribed to. You can opt out of non-essential communications at any time by contacting us.

8. Age restriction

Our service relates to sports betting information and is strictly for persons aged 18 years or over. We do not knowingly collect information from anyone under 18.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first at support@petestoppicks.com and we will investigate. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows the current version. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

Pete's Picks — support@petestoppicks.com